Shipping Policy

Order Processing

  • Orders are processed Monday–Friday (excluding public holidays).
  • Standard processing time: 1–2 business days.
  • Highvolume periods may require additional time.

Worldwide Shipping

We ship to most countries worldwide. Availability may vary depending on courier coverage and local import restrictions.

Delivery Estimates

Delivery times vary by destination:

Region Estimated Delivery Time
UK 2–4 business days
Europe 4–8 business days
North America 5–10 business days
Asia & Oceania 7–14 business days
Middle East 6–12 business days
Africa & South America 10–20 business days

Delivery times are estimates and may vary due to customs processing or courier delays.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Destination
  • Weight and size of items
  • Selected shipping method

Customs, Duties & Taxes

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Handling fees


These charges are determined by your country’s customs authority and are not included in our prices. Customers are responsible for any applicable fees.

Tracking

All international orders include tracking where available. Tracking details are emailed once your order is dispatched.

Failed Deliveries

If a parcel is returned due to an incorrect address, unpaid customs fees, or failed delivery attempts, we can resend it once additional postage is paid.

Damaged or Missing Items

If your order arrives damaged or incomplete, contact us within 48 hours with photos.