• Orders are processed Monday–Friday (excluding public holidays).
• Standard processing time: 1–2 business days.
• Highvolume periods may require additional time.

We ship to most countries worldwide. Availability may vary depending on courier coverage and local import restrictions.

Delivery times vary by destination:

Delivery times are estimates and may vary due to customs processing or courier delays.

Shipping fees are calculated at checkout based on:

• Destination
• Weight and size of items
• Selected shipping method

International orders may be subject to:

• Customs duties
• Import taxes
• Handling fees

These charges are determined by your country’s customs authority and are not included in our prices. Customers are responsible for any applicable fees.

All international orders include tracking where available. Tracking details are emailed once your order is dispatched.

If a parcel is returned due to an incorrect address, unpaid customs fees, or failed delivery attempts, we can resend it once additional postage is paid.

If your order arrives damaged or incomplete, contact us within 48 hours with photos.